Hello;
I ordered a sulfer denitrifier from them a couple of days ago off their web
page. So far all I've received is a confirmation of the order from paypal, that
a label was sent to UPS for shipping and that their is a credit authorization
on my card (which has not been processed yet.) There is a tracking number but
nothing has been shipped (after two days.) Usually you get some communication
fom the vendor. I sent an E-mail to their customer service but no response so
far (and no phone number.) I'm getting a bad feeling about this and would like
to cancel the order (if there was some way to do it.) Anyone knopw anything
about these guys?
Bob
A. Paul. Ing - 13 Jun 2007 00:14 GMT
<<>>
<<>> Hello;
<<>>
<<>> I ordered a sulfer denitrifier from them a couple of days ago off their web
<<>>page. So far all I've received is a confirmation of the order from paypal, that
<<>>a label was sent to UPS for shipping and that their is a credit authorization
<<>>on my card (which has not been processed yet.) There is a tracking number but
<<>>nothing has been shipped (after two days.) Usually you get some communication
<<>>fom the vendor. I sent an E-mail to their customer service but no response so
<<>>far (and no phone number.) I'm getting a bad feeling about this and would like
<<>>to cancel the order (if there was some way to do it.) Anyone knopw anything
<<>>about these guys?
<<>>
<<>> Bob
-------
I forgot more about ponds and koi than I'll ever know!
Wayne Sallee - 13 Jun 2007 00:29 GMT
What's their web address?
Wayne Sallee
Wayne's Pets
Wayne@WaynesPets.com
emorbius wrote on 6/12/2007 6:48 PM:
> Hello;
>
[quoted text clipped - 9 lines]
>
> Bob
Wayne Sallee - 13 Jun 2007 00:35 GMT
I assume you are referring to midwestaquatic.com ?
Has it been more than 24 hours since you e-mailed them?
Wayne Sallee
Wayne's Pets
Wayne@WaynesPets.com
Wayne Sallee wrote on 6/12/2007 7:29 PM:
> What's their web address?
>
[quoted text clipped - 17 lines]
>>
>> Bob
Wayne Sallee - 13 Jun 2007 00:38 GMT
Also, they have a support forum on their web site,
did you try posting there?
Wayne Sallee
Wayne's Pets
Wayne@WaynesPets.com
Wayne Sallee wrote on 6/12/2007 7:35 PM:
> I assume you are referring to midwestaquatic.com ?
>
[quoted text clipped - 26 lines]
>>>
>>> Bob
emorbius - 13 Jun 2007 02:05 GMT
>Also, they have a support forum on their web site,
>did you try posting there?
Tried. It won't let me register to get into the forum. It's been about 24
hours. Probably need to give it more time.
Bob
Wayne Sallee - 13 Jun 2007 13:52 GMT
What error do you get when you try to register?
Wayne Sallee
Wayne's Pets
Wayne@WaynesPets.com
emorbius wrote on 6/12/2007 9:05 PM:
>> Also, they have a support forum on their web site,
>> did you try posting there?
[quoted text clipped - 5 lines]
>
>