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Pet Forum / Miscellaneous / Animal Health / May 2007



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Petrx.com and Entirelypets.com - anyone order from them?  Reviews?

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femcat@nospam.com - 18 May 2007 16:10 GMT
I'm looking for DVM's 3V Caps HP liquid and it's not an easy product to
find.  

Entirelypets.com and Petrx.com have it, but surprisingly, 1800petmeds.com
and Petcarerx.com don't carry it.  They have the non-HP product.

Are these vendors authorized resellers or are they similar to ebay dealers?
Deborah, DVM - 19 May 2007 12:29 GMT
> I'm looking for DVM's 3V Caps HP liquid and it's not an easy product to
> find.
[quoted text clipped - 4 lines]
> Are these vendors authorized resellers or are they similar to ebay
> dealers?

I have a client who uses entirelypets.com.  She's been using them for years.
I would trust them a lot more than petmeds (which, btw, is NOT an
"authorized reseller" of probably half of what they sell -- they just have a
huge advertising budget so they seem more legitimate!).

Deborah, DVM
diddy - 19 May 2007 12:32 GMT
<dr_deborah@hotmail.com> whittled the following words:

>> I'm looking for DVM's 3V Caps HP liquid and it's not an easy product
>> to find.
[quoted text clipped - 12 lines]
>
> Deborah, DVM

Thank you. Good to know!
femcat@nospam.com - 24 May 2007 05:43 GMT
>> I'm looking for DVM's 3V Caps HP liquid and it's not an easy product
>> to find.
[quoted text clipped - 12 lines]
>
> Deborah, DVM

Thanks for the info.  I ordered and received it from Vetamerica.com very
promptly.

DVM told me they don't sell to any of these online retailers and none of
them are authorized, including Entirelypets.com.  They only ship to vet
supply to distributors who in turn only sell to vets.  

This isn't to say that one shouldn't order it from the online retailers.
They probably are getting it from some veteranarian's order.

It's good to know that entirelypets.com is a great site.
Deborah, DVM - 24 May 2007 12:56 GMT
> DVM told me they don't sell to any of these online retailers and none of
> them are authorized, including Entirelypets.com.  They only ship to vet
> supply to distributors who in turn only sell to vets.
>
> This isn't to say that one shouldn't order it from the online retailers.
> They probably are getting it from some veteranarian's order.

Just a caveat when you order products online.  Because the products aren't
coming directly from the manufacturer, you don't know anything about
storage, handling, or even where it's produced.  It may be expired or the
label may have been doctored -- you really don't know.  The manufacturers
also will not guarantee their products or provide support if you have
problems.  I have had people call me up and want to have me convert
kilograms into pounds for them because they ordered some heartworm
preventative online and it was labelled for another country in the metric
system.  There are counterfeit vet products out there as well -- it's
becoming more of a problem as the veterinary market gets bigger and bigger.

And don't assume that all online companies are obtaining products from
legitimate/legal sources.  It is pretty common for us to get letters in the
mail from companies wanting us to sell them huge quantities of frontline or
heartgard at a huge profit margin.  Which obviously is illegal, since
heartgard is a prescription product.  Frankly I don't know how some of the
online companies make any money at all -- I guess they take a loss on the
brand name stuff to get people in, then make their money on shampoos and
vitamins and other products.

So just be cautious about which products you purchase online.

Deborah, DVM
buglady - 24 May 2007 19:43 GMT
There are counterfeit vet products out there as well -- it's
> becoming more of a problem as the veterinary market gets bigger and bigger.

......just curious Dr. Deb, since I found out that China produces a
substantial number of vet meds, if you know of any that are made in China?
Or does the box say *reputable drug company brand name* but not tell one
where it is made?

buglady
take out the dog before replying
Deborah, DVM - 25 May 2007 00:13 GMT
> There are counterfeit vet products out there as well -- it's
>> becoming more of a problem as the veterinary market gets bigger and
[quoted text clipped - 7 lines]
> buglady
> take out the dog before replying

Don't know of any that are made in China.  They should be labeled with place
of manufacture, but I couldn't say for sure.  The ones I've seen from
internet pharmacies are usually manufactured in Mexico, or Australia, and I
think one time I had one from Spain.

Deborah, DVM
John Hasler - 25 May 2007 01:11 GMT
> Don't know of any that are made in China.

But some may be made with materials imported from China.  "Place of
manufacture" can be a slippery term.
Signature

John Hasler
john@dhh.gt.org
Dancing Horse Hill
Elmwood, WI USA

femcat@nospam.com - 25 May 2007 10:34 GMT
> Don't know of any that are made in China.  They should be labeled with
> place of manufacture, but I couldn't say for sure.  The ones I've seen
> from internet pharmacies are usually manufactured in Mexico, or
> Australia, and I think one time I had one from Spain.
>
> Deborah, DVM

What upsets me about most pharmaceutical products I've seen on the shelves,  
ordered via the internet, or from vets, is that very few are sealed with
plastic.  Even the catnip I've seen doesn't have any kind of freshness
seal.  I'd feel alot more comfortable if these containers would at least
have the kind of aluminum seal that your average coffee can has.
John Hasler - 25 May 2007 13:26 GMT
femcat writes:
> I'd feel alot more comfortable if these containers would at least have
> the kind of aluminum seal that your average coffee can has.

Why?  Do you think that some truck driver is opening the containers and
putting poison in?
Signature

John Hasler
john@dhh.gt.org
Dancing Horse Hill
Elmwood, WI USA

 
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